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Client Testimonials - pg2



I have one of those curved stair cases that require a custom stair lift. StairLiftNOW installed a custom stair lift for a lot less than its competitors.

Elenore M   Batavia, IL


You gave us the option of a curved stair lift or two straight stair lifts. We decided to rent the two straight lifts and I'm glad that we did. It turned out that, unfortunately, we only needed the lifts for four months. You saved us a lot of money. I wish that other companies were as nice as you.

Josephine H    Barrington, IL


We thought we would have to buy an expensive custom curved stair lift. StairLiftNOW showed how we could use two straight stair lifts instead. You even offered me a 100% trade in guarantee if I didn't like the 2 stair lift setup. No other company could touch your deal. Thanks again.

Pat G    Aurora, IL


I really like the design of your stair lift track. Two other companies (Acorn and Bruno) told me I had to have an additional piece of track called a hinge. Your track didin't stick out as far as theirs so I saved hundreds. Thank you.

Raymond S    Arlington Heights, IL


I work at a well known rehabilitation facility. When I needed a stair lift and wheelchair ramp for my mother, I asked some of our clients about DME companies. Everybody that mentioned StairLiftNOW was smiling and happy.

Nobody grows up dreaming about the day they will need accessibility equipment. You made this tough time easier. That's all I can ask for.

Cathy M  Buffalo Grove, IL


The stair lift made it possible to bring Mom home from the convalescent center. You won't believe how much happier shi is at home.

Elizabeth M    Chicago, IL


The stair lift helps my Dad to get up and down the stairs. Thanks for doing such a great job on short notice

Maggie D   Glenview, IL


The stair lift helps us get our daughter up and down the stairs. Thanks for helping us find funding and for getting this great lift installed

Melody D   Oswego, IL


The stair lift rental program that you provide is fantastic. The 15 minute evaluation gave me all the information that I needed to make a decision.

Carol O    St Charles, IL


I'm so glad you offer the Rent-To-Own stair lift program. All the other companies wanted me to pay for the whole thing up front. I think you do a great service for our community.

Iona G   Country Club Hills, IL


I was considering the purchase of a stair lift. I realized that the another dealer was trying to lead me away from the Sterling and was "pushing" a Bruno Elan. When I looked at everything that I got with the 950, like the diagnostic panel and the key, I liked it a lot. Thanks for not being "pushy".

Kara J   Evanston, IL


The used stair lift that you installed works wonderfully. When my neighbor visited and saw it she immediately asked for your phone number. Great product, great price!

Jay T  Skokie, IL


I had purchased a stair lift from another local company. It was a slightly lower price than what you had offered. It never worked properly. StairLiftNOW accepted that lift as a trade-in and installed a beautiful lift that works wonderfully. Thanks again....

Walter V    Palos Park, IL


The ramp we rented was exactly what we needed. It fit in the garage, just as Carlos said it would. I'm glad that I don't need the ramp anymore. If I ever need another ramp or lift, I know I can rely on StairLiftNOW and RampNOW.

Kathryn Z   Tinley Park, IL


Your responsiveness was very impressive. Jose and his partner were very thorough and professional. The ramp itself is extremely solid offering excellent footing (providing the snow and ice are removed) even in the foulest of winter weather. We would recommend you to anyone.

Michael & Patricia S Aurora, IL 60506


I want to thamk you fine folks at RampNOW and StairLiftNOW. My portable ramp was very affordable, delivered quickly and works great.

Barbel  A      Chicago, IL


The Sterling 950 stairlift is great. I tried out several models and talked to lots of stairlift dealers. You have the best products, best prices and the best stair lift installers.

John and Helen M   Lombard, IL


I'm so glad I bought my stair lift from you. A friend bought an Acorn stair lift from another company and has had nothing but trouble. I've had your Sterling Stair Lift for 2 years and it has never stopped working.

Sonia A  Naperville, IL


I was skeptical that you could do a quote for me in 15 minutes. Another company had sent out a high pressure salesman that wanted me to sit through a 3 hour "presentation". I'm so impressed with your crew, your great product and your great prices. You beat the Acorn dealers Bruno by a mile.

Kathy O. Geneva, IL


I'm so glad that you rent new stair lifts in Crystal Lake. The other company I talked to wanted to install an ancient looking machine that looked like it had been through the Battle of Hastings. Your crew installed a brand new stair lift that was modern, folded up small and was attractive.

Bill F  Crystal Lake, IL


Love the quiet operation.

Gladys J        Elmhurst, IL    


When we bought the stair lift from you we planned on Mom using it for several years. Her sudden turn of health was unexpected. I'm so happy that you agreed to buy the lift back from us.

Sylvia K    Elmhust, IL


The Installation of the Sterling Curved Stair Lift in our home, for my wife, a victim of a severe stroke, solved many problems for us. With no bedrooms on our first floor, the lift has provided easy pleasant accessibility to her second floor bedroom.

Also it gives her use of the entire house, and easy exit outdoors.

Finding this excellently engineered, practical and affordable Stair Lift, allowed us to cancel plans to downsize to a one floor plan.

Thanks to the professional advice, and attention to all details, we will be able to remain in our home as long as we want. (After 53 years, just the thought of moving is traumatic.)

I recommend you to anyone in need of help for an elderly or disable person.

Paul H      Elmhurst, IL


I called on Dec 31 to inquire about an outdoor stair lift. I was pretty sure it would be too expensive but Nate came out and did a 15 minute quote. I shopped for an extra week and couldn't find anyone that came close to your price. It looks nice too.

Dan G Batavia, IL


When we were shopping for our stair lift, yours was the only company that said you bought them back when clients no longer needed them. While we intended to use it for several years it turned out we only needed it a few months. I'm glad your crew removed it and bought it back.

Victor G    Carol Stream, IL


Normally when I think of writing a review I find it bothersome or know that the company might not like what I have to say but I feel this must be said in this manner.

From the very first contact to the finish of installation my concerns were addressed in a manner that made me feel comepletely at ease. There were no high pressure sales people as with many other companies. I was informed of what units were available and the prices no addons or suprises came as with so many others. The workers came and measured and explained what would and would not work, they answered all of my questions honestly and accurately and were very respectful and polite,(always a plus in my book). The next day the crew was here to install not one but two stair lifts so that I would have access to the entire home

NO other company that I had give estimates and had come in for measurements could come anywhere near the price and quality of the StairLiftNOW Team, They have given back to me the ability to function in my home.

All of this and no pressure to boot, no upcharges or extras !!!

I know who I will call and reccomend to anyone who need their services, the others just cant compete and I shopped quite a bit before a decision was made.

Gary R Musson Sr. Plainfield, IL

P.S. I would have written this review sooner but in all fairness I wanted to live with the stairlifts for awhile before giving my opinion and all have held true!
Thank You Again


You installed my stair lift in 2008. My stair lift has worked beautifully the entire time and never needed service. My neighbor got an Acorn stairlift at about the same time. The neighbor ended up trading her Acorn in for one of your lifts. You are the best.

Carol F   Plainfield, IL


When you quoted your price on our stair lift project, I was surprised. There were no typical salesman games, no pressure. Your stairlift price was the best. Mom thought your installers were cute too.

Polly K   Waukegan, IL


The Sterling 950, is perfect. It fits right in with our color scheme. We were afraid the stair lift would make our house look like a hospital. We hardly even notice that it is there. * Really appreciate the way it folds up so thin!

Thank you,

Patricia M  Schaumburg, IL


Just to let you know that I am a pleased owner of a new outdoor stair lift [Sterling 1000]. Instead of climbing those stairs, my mother can now ride with safety, up and down. I was pleased with the fast and courteous service.

One hour after confirmation call, the professional installers were on the job and prepared to finish the job in a short time. Soon I was receiving a complete demonstration and explanation on operation and care of our Sterling 1000 outdoor stair lift. Simplicity seems to be a benefit with this unit's design, along with strength in materials and construction. Even with the harsh weather coming, we expect good performance. Thanks again for the fine service.

Phil O Westchester, IL


Client Testimonials - Page 3


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